Last updated: 29 May 2026
This Privacy Policy explains how Siga Siga Collective (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit sigasigacollective.com or place an order with us. We respect your privacy and handle your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national law.
1. Who we are (Data Controller)
The controller responsible for your personal data is:
Siga Siga Collective — Legal business name: Siga Siga Collective L.P. Registered business address: Ilektra, Messinia, 24008, Greece. VAT / Tax no.: EL803032005. Dutch VAT no.: NL828314238B01, where applicable. Company / GEMI registration: 187823345000. Email: [email protected].
2. What personal data we collect
Depending on how you interact with us, we may collect:
- Order & account data: name, billing and shipping address, email address, phone number, order history, and account login details.
- Payment data: payment is processed by our payment provider; we do not store full card details on our own servers.
- Communication data: the content of messages you send via our contact form or by email.
- Marketing data: your email address if you subscribe to our newsletter, and your preferences.
- Technical data: basic information such as IP address, browser type, and device information processed when you use our Website.
3. How we use your data and our legal bases
- To process and deliver your orders and provide customer service — legal basis: performance of a contract.
- To manage your account — legal basis: performance of a contract.
- To comply with legal obligations such as tax and accounting — legal basis: legal obligation.
- To send marketing communications where you have subscribed — legal basis: consent (you can unsubscribe at any time).
- To improve our website and prevent fraud — legal basis: our legitimate interests.
4. Who we share your data with
We never sell your personal data. We share it only with trusted service providers who help us run our business, acting as our processors, including:
- Payment provider: Mollie to process your payments securely
- Shipping and logistics partners to deliver your order.
- Our website hosting and IT providers.
- Email and newsletter providers: Brevo for transactional and (where consented) marketing emails.
- Authorities or advisers where required by law.
5. International transfers
Your data is primarily processed within the European Economic Area (EEA). Where a provider processes data outside the EEA, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses.
6. How long we keep your data
We keep your personal data only as long as necessary for the purposes described above. Order and invoice data is retained for as long as required by tax and accounting law. Marketing data is kept until you withdraw your consent. Account data is kept while your account remains active.
7. Your rights
Under the GDPR you have the right to access, rectify, erase, or restrict the processing of your personal data; to object to processing; to data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by law.
8. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Please note that no method of transmission over the internet is completely secure.
9. Children
Our website and products are not directed at children, and we do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “last updated” date shown above.
11. Complaints
If you have concerns about how we handle your data, please contact us first so we can help. You also have the right to lodge a complaint with a data protection authority — in Greece, the Hellenic Data Protection Authority (HDPA, www.dpa.gr). If you are based in the Netherlands you may also contact your national data protection authority.
12. Contact
For any questions about this Privacy Policy or your personal data, email us at [email protected].